THANKS TO YOU, A REAL CHANGE OF GEAR

A day like many others and yesterday a phone call arrives.

"I wanted to thank you for the commitment and the results we have achieved thanks to you.”
This is very pleasing, because it means that not only does the principle of everything is due exist.

It is a sign of style, class, mentality.

An appreciation is always welcome.

They have been intense days/weeks/months of preparation.

A lot of energy was spent on internal checks.

The order was “effectiveness and concreteness".

Study what was there and how it was set up, identify areas for improvement, involve every single worker (at any hierarchical level).

The day of checks arrives for the renewal of the certification of a large, world-famous company.

Three days in which he was seen, verified, interviewed, observed and listened to, including nights.

Then hearing the institution, very severe and rigorous, say in the restitution meeting:

“We noticed the change of pace really important and we appreciate it very much. 

You have focused on substance, over form, and this means creating an effective system.

The personal involvement of the president, who never shied away from any questions, was excellent. The team you have rebuilt is excellent."

The president is there with his men and is an essential element for motivation.

He is part of the team because he firmly believes in the team.

These phone calls are important satisfactions and gratifications, which repay all the energy dedicated to study, updating, preparation and qualification of the staff, the doubts, the sleepless nights, the much tiredness and accumulated tensions.

The large amount of hours dedicated to qualification of our staff as lead systems auditors it was certainly a long-term investment.

The team spirit, the commitment of our internal resources, the synergy and trust with the customer, has allowed this excellent result.

A series of gears that must all turn together from the smallest to the largest.

Now next step: simplification!

Consistent with our memory hook EFFICIENT and CONCRETE, well done Riccardo and his team, sincere thanks to the prestigious company and its staff.